Legal Information & Terms

77dg Terms & Conditions

Please read all terms carefully before using this platform. This is the complete guide to managing your account, bonuses, payments, and gaming activities.

Last updated: 2026. 77dg reserves the right to change these terms at any time.

Introduction & Acceptance

Detailed Terms

1 Account Registration & Eligibility

To open an account at 77dg, you must meet the eligibility requirements below. If these conditions are not met, account registration will not be possible, and 77dg reserves the right to close existing accounts.

  • You must be 21 years of age or older.
  • Each person may open only one account — multiple accounts are strictly prohibited.
  • All information provided at registration must be truthful, accurate, and up to date.
  • It is your responsibility to keep your account password and details secure.
  • If any account information changes, you must notify 77dg immediately.

Identity Verification (KYC)

77dg may request a copy of your national ID or passport at any time to verify your identity. Withdrawal access may be suspended until verification is complete. Providing false information may result in account cancellation and forfeiture of deposited funds.

2 Deposit & Withdrawal Policy

77dg provides deposit and withdrawal services via bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT / ৳).

Deposit Conditions

  • Minimum deposit amount: ৳100 (per method).
  • Deposit methods: bKash, Nagad, Rocket, Upay — only these four methods are accepted.
  • Deposits must be sent from the account holder's own mobile banking account — transactions through third parties are strictly prohibited.
  • In cases of fraudulent or suspicious deposits, 77dg reserves the right to suspend the account and conduct an investigation.

Withdrawal Conditions

  • Minimum withdrawal amount: ৳1,000.
  • Standard withdrawal processing time: 30 minutes to 3 hours.
  • Withdrawals can only be made to the original deposit method (bKash / Nagad / Rocket / Upay).
  • Withdrawals may be held if verification is incomplete or bonus wagering requirements have not been met.
  • 77dg reserves the right to request additional verification for unusual amounts or suspicious activity.
Example: If you deposit ৳1,000, you will receive ৳1,500 as a 150% welcome bonus — making your total balance ৳2,500. To withdraw the ৳1,500 bonus, you must meet a 10x wagering requirement, meaning you need to place ৳15,000 in bets (on the bonus amount only, not the combined total of deposit and bonus).
3 Bonus & Promotion Terms

77dg offers various bonuses and promotions from time to time. Each offer applies under specific conditions, and accepting a bonus without reading the terms may cause issues.

Welcome Bonus

  • 150% bonus on first deposit, up to a maximum of ৳10,000.
  • Wagering requirement: you must place bets 10 times the bonus amount (on the bonus amount only).
  • Example: a ৳14,000 deposit earns a ৳10,000 bonus, giving a total balance of ৳24,000.
  • The bonus is applicable only once and for new accounts only.

General Bonus Policy

  • Any attempt to claim bonuses from multiple accounts will result in all accounts being closed.
  • Bonus funds cannot be transferred to third parties.
  • 77dg reserves the right to cancel, modify, or revise the conditions of any bonus.
  • Attempting to withdraw before meeting wagering requirements may result in the bonus being forfeited.
  • If bonus fraud or abuse is detected, the account will be closed immediately.
4 VIP Program & Cashback Policy

Regular members of 77dg are automatically enrolled in the VIP program. The program has four tiers, and each tier comes with a weekly cashback benefit.

  • Bronze: up to 0.4% weekly cashback.
  • Silver: up to 0.8% weekly cashback.
  • Gold: up to 1.1% weekly cashback.
  • Platinum: up to 1.5% weekly cashback.

VIP tier progression is determined by your regular gaming activity and participation. Cashback amounts are automatically credited to your account each week. Wagering requirements may apply to cashback — specific conditions will be stated with each offer. 77dg reserves the right to change the VIP structure at any time and members will be notified before any changes take effect.

5 Gaming Rules & Fair Play Policy

77dg is committed to ensuring fair play across all games. Our platform features games from well-known providers, and the outcome of every game is controlled entirely by a neutral Random Number Generator (RNG).

Prohibited Activities

  • Any form of cheating, hacking, or software manipulation is strictly prohibited.
  • Unauthorized access to another player's account or any attempt to steal information is prohibited.
  • Using any automated bot or script to play is strictly prohibited.
  • Abusing bonuses through multiple accounts is prohibited.
  • Threatening or harassing other members is prohibited.

Technical Errors

Any abnormal winnings displayed due to a technical error will be considered void. 77dg will make the final decision based on server data and will not bear responsibility for any technical failures.

6 Responsible Gaming & Self-Regulation

77dg places the highest priority on responsible gaming. We believe gaming is entertainment — not a source of income. The following tools are available free of charge to all members:

  • Ability to set deposit limits.
  • Option to take a temporary break or self-exclude.
  • Option to close your account entirely (effective within 7 days of request).

If you feel you may have a gaming problem, contact our support team or read the Responsible Gaming page. The mental wellbeing and financial safety of all members is always a priority for 77dg. This platform is operated for persons aged 21 and above only.

7 Privacy & Data Protection

77dg stores your personal information with the highest level of security. All data transfers are secured using SSL encryption technology. Your information is not sold to any third party. For more details, read our Privacy Policy.

  • Your account information is used solely for service improvement.
  • Documents collected for identity verification are stored on secure servers.
  • 77dg may be required to provide information to authorities under legal obligations.
  • You may request correction or deletion of your personal information at any time.
8 Account Suspension & Closure Policy

77dg reserves the right to temporarily suspend or permanently close an account under any of the following circumstances:

  • Violation of these Terms.
  • Providing false or incorrect information.
  • Operating multiple accounts.
  • Suspicion of fraud, bonus abuse, or money laundering.
  • Failure to verify age or providing a false age.
  • Extended inactivity (no activity on the account).

Members will generally be warned before an account is closed. However, immediate action may be taken in cases of serious violations. Legitimately deposited funds (excluding bonuses) are generally returned, unless fraud or a breach of terms is proven.

9 Customer Support & Complaints Process

77dg's customer support team is available 24 hours a day, 7 days a week to assist you. Support is available in both Bengali and English.

Contact Methods

Complaints Process

If you have a complaint, please let us know via live chat or email. Our team will review the complaint properly and provide a resolution. We take all complaints seriously and are committed to ensuring a fair outcome.

10 Limitation of Liability & Changes to Terms

77dg is not liable for the following:

  • A game stopping due to loss of internet connection.
  • Any loss caused by a fault in third-party software or hardware.
  • Temporary service disruptions caused by external technical issues.
  • Loss resulting from sharing your account information with others.

Changes to Terms

77dg reserves the right to change or update these Terms at any time. A notice will be published on the site before any changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

Note: If you do not understand any term or have any questions, email [email protected] or reach out via live chat — our team is always ready to assist in Bengali.
21+ 77dg is for persons aged 21 and above only. Please play responsibly.

Related Policies

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Privacy Policy

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Responsible Gaming

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FAQ

Find answers to common questions — quickly and in plain language.