77dg's Privacy Policy

77dg is a trusted online gaming platform committed to providing a safe and transparent service for users in Bangladesh. This privacy policy explains how 77dg collects your personal information, the purposes for which it is used, how long it is stored, and the circumstances under which it may be shared with third parties.

We believe you should have full control over your information. That is why 77dg uses industry-standard SSL encryption technology to keep all your personal and financial information secure. This policy applies to all users who access 77dg's website, mobile version, or any related services.

By reading this policy, you will understand how seriously we take your privacy and what steps we take to protect your information. If you have any questions, you can contact our support team at any time.

77dg collects information from various sources. The categories of information are described below:

2.1 Registration & Account Information

When you create an account on 77dg, we collect the following information:

• Full name (in Bengali or English)
• Valid email address
• Mobile number (particularly the one linked to bKash, Nagad, Rocket, or Upay)
• Date of birth (for age verification — the user must be 21 years of age or older)
• Preferred language and method of communication

2.2 Identity Verification Information

To ensure platform security and fair play, we may in certain cases request a copy of a government-issued ID for identity verification. This information is used solely for verification purposes and is kept strictly secure.

2.3 Financial Transaction Information

For deposits and withdrawals, we collect:

• Payment method (bKash, Nagad, Rocket, or Upay)
• Transaction amount and date
• Transaction reference number

Please note that we never collect your full mobile banking PIN or password.

2.4 Device & Technical Information

Information collected automatically when you visit the site:

• IP address and device identification information
• Browser type and version
• Operating system information
• Time, date, and duration of visit
• Information about which pages were visited

2.5 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, 77dg records your game preferences, betting history, and time spent on the platform.

77dg uses your information only for specific and legitimate purposes. We process your information for the following reasons:

• Service delivery: To manage your account, process transactions, and keep gaming services running without interruption.
• Identity verification: To maintain platform security and prevent unauthorized access.
• Customer support: To provide effective assistance in Bengali and English via 24/7 live chat and email.
• Platform improvement: To review user experience and improve the quality of our services.
• Promotional communications: To inform you about bonuses, offers, and updates with your consent.
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gaming: To identify unusual gaming behavior and intervene when necessary.

Your information will not be used for any purpose other than those listed above. If we need to use your information for a new purpose, we will inform you in advance and seek your consent where required.

Protecting your information at 77dg is our top priority. We take the following technical and organizational measures:

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Encrypted Database: Collected information is stored on encrypted servers.
• Firewall & Anti-Fraud System: Advanced security layers to prevent unauthorized access and fraud.
• Two-Factor Authentication: An additional security layer to protect your account.

4.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, information may be retained for a defined period due to legal obligations, dispute resolution, or fraud prevention needs. Once the required period has elapsed, information is securely deleted or anonymized.

4.3 Staff Training

77dg staff receive strict privacy training and only have access to the information needed for their specific role. Use of information beyond authorized duties is strictly prohibited.

77dg never sells your personal information or transfers it to third parties for commercial purposes. However, some information may be shared in the following limited circumstances:

• Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the limited information necessary to complete transactions. Each of them keeps your information secure in accordance with their own privacy policies.
• Technology service providers: A minimum amount of information necessary for operations is shared with technology partners who help run our platform. We have strict confidentiality agreements in place with these partners.
• Legal obligations: Information may be provided when required by a court order or a lawful request from a government authority.
• Company restructuring: In the event of a business merger or acquisition, information may be transferred to the new entity. We will notify you in advance in such cases.

Outside of the circumstances above, your information will not be shared with any third party. Your information is never sold to advertisers or marketing agencies.

77dg's website uses cookies and similar tracking technologies. These are small data files stored in your browser that are used for the following purposes:

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site. Without them, core functions such as login, transactions, and account management cannot operate. There is no option to disable these cookies.

6.2 Performance & Analytics Cookies

These cookies help us understand how users are using the site, allowing us to improve the quality of our services. This information is collected entirely anonymously.

6.3 Functionality Cookies

These cookies are used to remember your preferences (such as language selection and game history), making your experience more personalized and convenient.

You can control or delete cookies from your browser settings. However, disabling certain cookies may cause some features of 77dg to not work properly.

Every user registered on 77dg holds the following rights regarding their personal information:

7.1 Right to Access Information

You may ask us at any time what information we hold about you and for what purposes it is being used. We will provide this information within a reasonable time after your request.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction. Ensuring accurate information is important for maintaining the quality of our service.

7.3 Right to Delete Information

In certain circumstances, you may request deletion of your personal information. However, some information may need to be retained to fulfill legal obligations or protect legitimate interests. We will inform you in detail in such cases.

7.4 Right to Restrict Processing

In certain circumstances, you may request that processing of your information be restricted. During this period, we will retain your information but will not process it further.

7.5 Right to Data Portability

You may request to receive the information you have provided in a structured, commonly used, and machine-readable format.

7.6 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or messages from 77dg, you can opt out at any time by informing our support team.

To exercise any of the rights above, please contact our support team. We will process your request as quickly as possible.

77dg is strictly committed to protecting minors. Our platform is intended only for those aged 21 and above. We verify age during the registration process, and if any user is found to be a minor, that account is immediately closed and the associated information is deleted.

We do not knowingly collect or store information from any person under the age of 18 or 21. If you believe a minor is using our platform, please notify us immediately.

77dg reserves the right to update this privacy policy from time to time. The policy may be revised due to changes in the nature of services, the introduction of new technology, or legal changes.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the site.
• The date of the update will be noted at the top of this page.

Continued use of 77dg after the updated policy is published will be considered acceptance of the new policy. If you do not agree with the changes, you may close your account.

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact our 24/7 support team: